FAQ

 

Shipping Information:
We offer $20 flat rate shipping within Canada only. Orders are shipped out within 1-2 business days with tracking information.

No charge for local pickup.

 

Looking for something specific?
Our preowned stock moves fast, but if you don't see what you're looking for please feel free to contact us via email: fanfavegames@gmail.com or Facebook Messenger and we're happy to build you a custom online order.

 

I’m interested in some items, but I am unsure of the condition. Can I see pictures before I purchase?

Yes you can! Most product listings on our site use stock photos for reference. All of our games and movies are cleaned, tested, and discs are professionally resurfaced. We are happy to provide photos of any product before purchase. Please email any requests.

All used video games and movies are provided with original cases or replacement cases of same type. Details like no manual, no box, or which version are noted in the product description.

I recently purchased an item that is now on sale, am I able to get refunded the difference?

Sorry, we are unable to apply discounts to previous purchases

 

 

RETURN POLICY

All returns require authorization from Fan Favourites

We will accept returns for STORE CREDIT ONLY within 30 days of purchase.

Returned new products must have original tags and/or be sealed in original packaging.

Shipping costs will not be refunded. All return shipping costs are the responsibility of the customer.

For all product inquiries please email fanfavegames@gmail.com